School of

We specialize in delivering relevant, focused responses to meet the specific drug information needs of our community and clients. Through critical analysis and streamlined communication, we have gained national recognition as a resource for highly credible solutions using evidence-based medicine.

Drug Information Center Services

Our multi-faceted center provides client groups — consumers, health-care professionals and institutions — with drug information and evidence-based recommendations to optimize pharmaceutical care. We ensure our clinical decision support services are unbiased, clear and based in reputable evidence.

Additional Services

  • Provide contractual services such as formulary management, clinical consultations, drug safety monitoring, comprehensive literature searches and clinical protocol development
  • Coordinate the Evidence Based Medicine (PHARM 7326) course to foster critical thinking and clinical analysis skills in third-year pharmacy students
  • Contribute to a variety of educational and research activities within the School of Pharmacy and community
  • Precept pharmacy students on their advanced experiential drug information rotation

Drug Information Call Center

Our call center provides drug information to consumers and health-care providers across the United States. We synthesize complex data to provide succinct recommendations to our requestors.

Our call center’s hours of service are Monday through Friday from 9 a.m. to 4 p.m. We are open throughout the calendar year excluding major holidays.


  • Natural products and off-label drug usage
  • Novel or investigational drug safety and efficacy outcomes
  • Medication use in special populations and medical conditions
  • Investigational drug indications/usages
  • Off-label uses in special populations
  • Drug and vaccine stability and excipient analysis
  • Unconventional drug dosage regimens and formulation conversion
  • Adverse drug reaction investigation and mitigation
  • Other medication-related requests

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