Drug Information Center Services

Our multi-faceted center provides client groups — consumers, health-care professionals and institutions — with drug information and evidence-based recommendations to optimize pharmaceutical care. We ensure our clinical decision support services are unbiased, clear and based in reputable evidence.

Additional Services

• Provide contractual services such as formulary management, clinical consultations, drug safety monitoring, comprehensive literature searches and clinical protocol development
• Coordinate the Evidence Based Medicine (PHARM 7326) course to foster critical thinking and clinical analysis skills in third-year pharmacy students
• Contribute to a variety of educational and research activities within the School of Pharmacy and community
• Precept pharmacy students on their advanced experiential drug information rotation

Drug Information Call Center

Our call center provides drug information to consumers and health-care providers across the United States. We synthesize complex data to provide succinct recommendations to our requestors.

Our call center’s hours of service are Monday through Friday from 9 a.m. to 4 p.m. We are open throughout the calendar year excluding major holidays.

Topics

• Natural products and off-label drug usage
• Novel or investigational drug safety and efficacy outcomes
• Medication use in special populations and medical conditions
• Investigational drug indications/usages
• Off-label uses in special populations
• Drug and vaccine stability and excipient analysis
• Unconventional drug dosage regimens and formulation conversion
• Adverse drug reaction investigation and mitigation
• Other medication-related requests

Our reach